Frequently Asked Questions
Have questions? You're not alone. Our FAQ section covers many of the questions we receive from customers, helping you find the information you need quickly and easily. We're committed to making your experience as simple and straightforward as possible.
Find answers to common questions about our services, booking process, and service areas. If you need additional information, don't hesitate to contact us—we're here to help.
What areas does Upright Cleaning Co. serve?
We are based in Tillsonburg, Ontario and serve Tillsonburg, London, Woodstock, Ingersoll, Simcoe, Delhi, Aylmer, St.Thomas and surrounding communitites across Oxford, Norfolk, Elgin and Middlesex counties.
Is Upright Cleaning Co. insured?
Yes, We carry full liability and content-damage insurance, and every team member has WSIB coverage-so liability never falls on our clients.
Are your cleaners background checked?
Yes. All team members must have a clean criminal record, and we can provide updated criminal checks on request for anyone working in your space.
How is pricing structured?
Every quote is customized to the space and schedule. Estimates are free and no-obligation. Call 519-688-7273 or use our contact form and we'll respond within 24 business hours.
What types of cleaning do you offer?
Residential cleaning (weekly, bi-weekly, monthly), commercial and office cleaning, post-construction cleaning for all build phases, industrial and manufacturing facility maintenance, municipal/government cleaning, move in/move out cleans, one-time deep cleans, carpet and tile deep cleaning, and interior/exterior window cleaning.
Do you clean active construction sites?
Yes. We provide rough, final and touch up cleans on active sites, including high rise and multi unit projects up to 100+ units. Our team is WSIB covered and safety trained for job site environments.
Do you bring your own supplies and equipment?
Yes. We supply professional products and commercial grade equipment, and our team is trained on the MSDS safety sheets of every product we use.
Can you clean outside business hours?
Yes. Commercial and industrial clients can schedule nightly, early morning or weekend service so cleaning never disrupts operations.
How do I get a quote?
Call 519-688-7273, email admin@uprightcleaningco.com, or submit the form on our "Get In Touch" page. Walkthroughs for commercial and construction quotes are free.